Shipping policy

Shipping Policy

 

Thank you for shopping with Lumae. We are committed to delivering your order as quickly and efficiently as possible.

 

Processing Time

 

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

 

Shipping Time

 

Once your order has been dispatched, please allow 6–10 business days for delivery. Delivery times may vary depending on your location and any unforeseen delays with the courier.

 

Shipping Rates

 

Shipping costs are calculated at checkout based on your location and the weight of your order.

 

Order Tracking

 

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order online.

 

International Shipping

 

We currently ship to a range of international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

 

If you have any questions about your shipment, please don't hesitate to contact us.